Patil Courier & Logistics (“Company”, “we”, “our”, “us”), established in 2025, operates in Thane, Mumbai, Navi Mumbai, and provides Pan India and International courier services.
We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our courier and logistics services or visit our website.
- Information We Collect
We may collect the following types of information:
- Personal Information
- Full name
- Phone number
- Email address
- Pickup and delivery addresses
- Government ID details (if required for certain shipments)
- Payment details
- Shipment Information
- Parcel contents (as declared by sender)
- Shipment value
- Tracking details
- Delivery instructions
- Website Usage Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and analytics data
- How We Use Your Information
We use the collected information to:
- Process and deliver shipments
- Schedule pickups and deliveries
- Provide tracking updates
- Communicate regarding shipment status
- Process payments and invoices
- Improve our services and website performance
- Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
- Sharing of Information
We may share your information only when necessary with:
- Logistics and delivery partners
- Customs authorities (for international shipments)
- Government or law enforcement agencies (when legally required)
- Payment processing providers
All third parties are required to maintain confidentiality and use data only for service-related purposes.
- Data Security
Patil Courier & Logistics implements reasonable security measures to protect your personal data against unauthorized access, misuse, or disclosure.
However, while we strive to protect your information, no method of transmission over the internet is 100% secure.
- International Shipments
For international courier services, shipment information may be shared with customs authorities and international logistics partners as required for clearance and delivery.
Customers are responsible for providing accurate documentation to avoid delays or penalties.
- Data Retention
We retain personal and shipment information only for as long as necessary to:
- Complete delivery services
- Maintain business and tax records
- Comply with legal obligations
After this period, data may be securely deleted.
- Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of data (subject to legal requirements)
- Withdraw consent for marketing communications
Requests can be made by contacting us using the details provided below.
- Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience and website functionality. You may disable cookies through your browser settings.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
- Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
- Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Patil Courier & Logistics
Thane, Maharashtra
Phone: 8928153263